ThriveWorking together in Trafford

CORONAVIRUS (COVID-19) : Guidance for Voluntary, Community, Social Enterprise (VCSE) and Faith organisations

Thrive Trafford has a contingency plan to reduce risks to our staff and visitors and to mitigate the possible impacts on our work. We advise all VCSE organisations to do the same.

For more information about Coronavirus (COVID-19) from Trafford Council please visit:

To read Trafford Council's Public Health Team's Briefing paper on the current situation and plans in place please Click Here.

COVID-19 (Coronavirus) Service User Advice in 21 different Languages
Doctors of The World have shared COVID-19 guidance for patients produced in 21 languages: English, Albanian, Dari, French, Pashto, Portuguese, Bengali, Vietnamese, Kurdish Sorani is available at the moment, but more languages coming soon: Mandarin, Hindi, Urdu, Arabic, Spanish, Portuguese, Malayalam, Turkish, , Farsi, Amharic, Tigrinya, Somali
Accessible to download here:

The guidance is based on the government’s updated advice and health information and was produced in partnership with the British Red Cross, Migrant Help and Clear Voice.

Advice for small charities
If you're a small charity take a look at Small Charities Coalition's useful special briefing on Coronavirus.
It covers what to do to help stop viruses like Coronavirus spreading and has useful prompts of things to consider for your organisation and to support the people you work with.

Advice from NCVO (National Council for Voluntary Action)
NCVO have compiled advice for voluntary organisations including:

Visit the NCVO website here for further details.

Guidance for social or community care and residential settings on COVID-19 - Public Health England
If you are providing services in the social, community care or residential care setting there is some specific advice for providers of these services here on the government website here

Communications for charities
Madeleine Sugden shares guidance on coronavirus communications for charities in this article for Charity Digital. With lots of misinformation about the spread of the virus with rumours and blame escalating this article shares what your organisation could be doing to reassure your beneficiaries and keep your staff safe. The post includes: Read the full article here.

Data Protection and Coronavirus - Note of the Greater Manchester Information Board
GM Information Board Coronavirus IG Advice Note March 2020

Sources of advice/information
Advice for people:
Please see Public Health England advice for the public and note the specific instructions for people returning from abroad

Advice for organisations and employers:
Government advice for employers is here
ACAS advice is here

Issues for employers to consider
As employers and volunteer managers we have a duty of care to everyone who works for us. We will also want to try to continue our work and support those who rely on us.

1. Workplace hygiene
To enable people to follow government advice, it may be necessary to provide additional facilities, cleaning materials and signage. Organisations may also want to consider advising changes such as avoiding physical contact with others.

2. Sick pay
If people are unwell they should not be in the workplace, and they have the usual entitlement to sick pay. If someone has been told by NHS 111 to self-isolate when symptom free, organisations should know what their policy would be.

3. Dependents leave
Similarly, people may be obliged to stay home to care for a sick dependent, or because a person or facility that usually cares for them is unavailable. They have the usual entitlement to dependents leave. Organisations should know what their policy would be if someone has to stay home for longer.

4. Working from home
This could be a good solution for some people (although obviously many jobs can’t be done from home), and some organisations will already have policies and processes which permit this. Organisations planning to do this for the first time should be aware of the health and safety and cyber security implications of this and develop plans to cover them.

5. Meetings, events and travel
Government policy on allowing healthy people to mix with each other in the usual way may well change. Public anxiety could also rise, making people reluctant to do this. Organisations will need to consider what allowances or adjustments to make in response – always bearing in mind the duty of care.

6. Business continuity
If an organisation finds itself close to a local outbreak, and risks of infection rise, it may be necessary to close buildings or services and cancel meetings, events and travel. Organisations could also find that staff or volunteers can’t attend work, or members of the public can’t reach them. It is sensible to dust off business continuity plans, check insurance and ensure emergency contacts are up to date.

7. What about people?
Many VCSE organisations work with people who are at high risk from the economic impact of Coronavirus and could find more people turning to them for help or advice. Organisations will need to consider how to respond. Sectors like hospitality will be first to feel a reduction in demand; they employ large numbers of people on zero hours and minimum wage jobs and may offer them less work. On the other hand, the care sector will be first to experience rising demand, leading to pressure on people to work more hours.

There are some reports of Chinese people being harassed, adding to the concerns about increased intolerance and hate crime following Brexit. There is also concern about the stress on the NHS if there are a lot of extra admissions to hospital; this could mean non-urgent treatment being delayed.

For more information on Coronavirus (COVID-19) from the UK government response please visit:

March 13, 2020